We love getting your feedback
We want to know what is working well, and what may need improving. Anyone can leave feedback including patients, carers and their families. By telling your stories and views you are helping improve our services for everyone.
There are lots of ways that you can give feedback:
The Friends and Family Test (FFT)
If you receive care or treatment from the NHS you may be asked to complete this questionnaire. You will be asked what was good, bad and your experience. You may be given a form to complete or sent a text or email.
Complaints and Compliments
We recognise that things may not always go the way we would like. Raise a concern, make a complaint, or give a compliment. You can call 01905 681517, email WHCNHS.PALS@nhs.net or visit their website.
Telling your story
Share your views about Trust services using the Care Opinion website. Your story will be anonymous. The feedback will be shared and responded to by the staff who run these services.
Please click on the link for the service you are using:
- Talking Therapies general feedback: https://www.careopinion.org.uk/go/4138/talkingtherapies
Care Opinion - Worcester and Droitwich
Your story can make a difference.
We want to hear your views about our service. They help us to hear what's good and what could be improved.
Tell us about your experience of Talking Therapies — Worcester and Droitwich here
Free phone number to tell your story: 0800 122 31 35
Care Opinion - Herefordshire
Your story can make a difference.
We want to hear your views about our service. They help us to hear what's good and what could be improved.
Tell us about your experience of Talking Therapies — Herefordshire here
Free phone number to tell your story: 0800 122 31 35
Care Opinion - Wyre Forest
Your story can make a difference.
We want to hear your views about our service. They help us to hear what's good and what could be improved.
Tell us about your experience of Talking Therapies — Wyre Forest here
Free phone number to tell your story: 0800 122 31 35
Care Opinion - Redditch and Bromsgrove
Your story can make a difference.
We want to hear your views about our service. They help us to hear what's good and what could be improved.
Tell us about your experience of Talking Therapies — Redditch and Bromsgrove here
Free phone number to tell your story: 0800 122 31 35
Care Opinion - Malvern, Evesham & Pershore
Your story can make a difference.
We want to hear your views about our service. They help us to hear what's good and what could be improved.
Tell us about your experience of Talking Therapies — Malvern, Evesham & Pershore here
Free phone number to tell your story: 0800 122 31 35